AI-powered help center that audits every article against your product and drafts updates when things change.
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1 / 2Overview
What is Ferndesk?
The help center that never goes out of date
Ferndesk is a help center with an AI agent, Fern, that keeps it current. Instead of docs rotting after every release, Fern checks each article against your actual product, catches what changed, and drafts the fixes for you.
Updates flow from your pull requests automatically, screenshots are re-taken when the UI changes, and scheduled audits flag anything drifting out of date. Migration is one click with URLs preserved, and the in-app widget answers customer questions straight from your docs.
One plan at $149/month (or $1,490/year) with a 7-day trial that needs no credit card. Early-stage teams under $1M ARR pay $75/month for their first year.
Platforms and languages
Ferndesk Availability
Platforms
Languages
Capabilities
Ferndesk Key Features
Fern verification agent
An agent checks every published article against your product and flags what changed.
Automatic PR-driven updates
Docs update from every pull request, so releases never leave docs behind.
Screenshots re-taken on UI change
Product screenshots refresh automatically when the UI changes.
Scheduled doc audits
Recurring audits catch stale articles before customers do.
In-app widget with AI answers
Embed a widget that answers questions from your docs, with 1,000 AI conversations per month included.
Best for
Who uses Ferndesk?
SaaS teams, founders, and support or docs teams
Keep the help center accurate without manual doc rewrites
Plans and access
Ferndesk Pricing
Paid
$149/mo or $1,490/yr. Teams under $1M ARR pay $75/mo for the first year.
Common questions
Ferndesk FAQs
Is there a free trial?
Yes, a 7-day trial with no credit card required.
How does Fern keep docs current?
Fern verifies every article against your product, drafts fixes for what changed, and updates docs from each pull request.
Can I migrate from my current help center?
Yes, one-click migration with URLs preserved.
Does it support multiple languages?
Yes, AI translation is included with 5 languages on the plan.
Is there API access?
Yes, API and MCP access are included.
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