Sabato

Sabato AI is a managed voice AI platform for e-commerce brands that want to stop losing revenue on the phone. Instead of a generic chatbot or a DIY agent builder, Sabato ships pre-configured voice workflows designed around the real e-commerce buyer journey — and runs them for you. The AI agent connects to your product catalog in real time, so it understands what you sell, what's in stock and what to recommend. It handles pre-sales consultation, checkout summaries by text, "where is my order" requests, abandoned cart recovery, quote qualification and complaint intake, with returns, post-delivery feedback and back-in-stock alerts on the roadmap. Every call is transcribed, summarised, scored and tagged, so sales and support teams get structured data instead of voicemail. What makes Sabato different is the delivery model. There is no prompt engineering, no integration project and no internal AI team required. Sabato's team configures the workflows, connects the systems and monitors performance — typical stores are live in two weeks. Native integrations cover Shopify, Magento, WooCommerce, BigCommerce, PrestaShop, Zendesk, Zoho and Salesforce, plus WhatsApp, SMS and 8,500+ apps through Zapier. It's built for categories where a phone conversation still decides the sale: home improvement, automotive parts, furniture, electronics, health and wellness, sports and outdoor, and industrial B2B. For these merchants, Sabato covers nights, weekends, holidays and peak season — lifting conversion rate and average order value while deflecting routine support tickets.