SnagRelay
Developer-Friendly AI-Powered Bug Capture
Product screenshot
Overview
What is SnagRelay?
Capture Complete Bug Context. Fix Issues Faster. AI-Powered Bug Reporting for Modern Teams.
SnagRelay is an AI-powered bug reporting widget that automatically captures screenshots, session replays, and technical context — then sends enriched reports directly to Jira, Linear, Trello, or GitHub with AI-suggested priority and assignee.
No more vague “it’s not working” reports. Every ticket includes the full technical context developers need to reproduce and fix issues quickly.
🚀 Get Started in Minutes
1 Create Account – Set up your first project in seconds
2 Connect Tools – Securely connect Jira, Linear, Trello, or GitHub with OAuth
3 Deploy Widget – Add a single JavaScript snippet to your app
4 Collect Reports – Users submit bugs with screenshots and full context
📸 Complete Bug Context
HD screenshot capture with annotation tools
60-second screen recording (session replay)
AI-generated reproduction steps
Console logs, network requests, and stack traces
Browser metadata (OS, browser, viewport, timezone)
Custom fields and metadata support
🧠 AI-Powered Intelligence
Automatic priority assignment
Smart developer matching
Duplicate bug detection
Continuous learning from team activity
🔒 Enterprise-Ready Security
Sensitive data redaction (tokens, passwords, credit cards)
GDPR and SOC 2 compliant
256-bit SSL encryption
Zero performance impact (async loading)
🎨 Customisable Widget
Custom branding and colours
Custom fields and issue types
Fully responsive (desktop, tablet, mobile)
🧩 Integrations
Jira – Auto ticket creation, field mapping, priority sync, and two-way updates
Linear – One-click issue creation with automatic priority and updates
Trello – Card creation, labels, board linking, and attachments
GitHub – Automatic issue creation, repository linking, labels, and assignee mapping
📊 Results Teams See
80% fewer follow-up questions for missing details
4+ hours saved weekly on bug triage
Up to 30% fewer duplicate issues
Faster bug resolution with complete context in every report
One click. Complete context. Faster fixes.
SnagRelay helps teams capture better bug reports, automate triage with AI, and ship fixes faster.
Platforms and languages
SnagRelay Availability
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