SnagRelay

Capture Complete Bug Context. Fix Issues Faster. AI-Powered Bug Reporting for Modern Teams.

SnagRelay is an AI-powered bug reporting widget that automatically captures screenshots, session replays, and technical context — then sends enriched reports directly to Jira, Linear, Trello, or GitHub with AI-suggested priority and assignee.

No more vague “it’s not working” reports. Every ticket includes the full technical context developers need to reproduce and fix issues quickly.

🚀 Get Started in Minutes

1 Create Account – Set up your first project in seconds

2 Connect Tools – Securely connect Jira, Linear, Trello, or GitHub with OAuth

3 Deploy Widget – Add a single JavaScript snippet to your app

4 Collect Reports – Users submit bugs with screenshots and full context

📸 Complete Bug Context

HD screenshot capture with annotation tools

60-second screen recording (session replay)

AI-generated reproduction steps

Console logs, network requests, and stack traces

Browser metadata (OS, browser, viewport, timezone)

Custom fields and metadata support

🧠 AI-Powered Intelligence

Automatic priority assignment

Smart developer matching

Duplicate bug detection

Continuous learning from team activity

🔒 Enterprise-Ready Security

Sensitive data redaction (tokens, passwords, credit cards)

GDPR and SOC 2 compliant

256-bit SSL encryption

Zero performance impact (async loading)

🎨 Customisable Widget

Custom branding and colours

Custom fields and issue types

Fully responsive (desktop, tablet, mobile)

🧩 Integrations

Jira – Auto ticket creation, field mapping, priority sync, and two-way updates

Linear – One-click issue creation with automatic priority and updates

Trello – Card creation, labels, board linking, and attachments

GitHub – Automatic issue creation, repository linking, labels, and assignee mapping

📊 Results Teams See

80% fewer follow-up questions for missing details

4+ hours saved weekly on bug triage

Up to 30% fewer duplicate issues

Faster bug resolution with complete context in every report

One click. Complete context. Faster fixes.

SnagRelay helps teams capture better bug reports, automate triage with AI, and ship fixes faster.