AI shopping and customer support assistant for Magento and Adobe Commerce stores
CartDialog widget in a Magento test store
1 / 2Overview
What is CartDialog?
AI shopping and customer support for Magento stores
CartDialog is an AI shopping and customer support assistant for Magento and Adobe Commerce stores. It helps shoppers find relevant products using a connected catalog and answers common questions using available store information and policies.
Store teams can use the assistant to help with product discovery and support, with a human handoff when needed. Order-specific information is available through verified customer flows.
Paid plans start at €79 per month, with a 14-day trial on Essentials.
Platforms and languages
CartDialog Availability
Platforms
Languages
Capabilities
CartDialog Key Features
Catalog-aware product discovery
Helps shoppers find relevant products using the connected Magento catalog.
Store-aware customer support
Answers common shopping, delivery and return questions using available store information and policies.
Human handoff
Passes conversations to the support team when a shopper needs human assistance.
Plans and access
CartDialog Pricing
Paid
From €79/month
Essentials starts at €79/month and includes a 14-day trial. Other plans and limits are listed on the pricing page.
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