AI support agents grounded in your knowledge, with handoff
Knowledge-grounded AI customer support
1 / 3Overview
What is Communicate?
AI support agents grounded in your knowledge, with human handoff
Communicate helps teams build AI customer support agents grounded in their help articles, files and past replies. Agents answer customer questions, perform explicitly approved tasks, and hand difficult conversations to a teammate in a shared inbox. Teams can deploy a website chat widget, manage conversations and review support analytics.
Developers can integrate through the REST API. The hosted MCP connection offers read-only agent discovery; the public documentation MCP exposes read-only guides, OpenAPI documentation and contact tools.
Monthly plans start at $19. A separate limited-time lifetime offer starts at $49 and has monthly credit limits. Learn more at https://communicate.so and https://developer.communicate.so.
Platforms and languages
Communicate Availability
Platforms
Languages
Product video
Communicate in action
Capabilities
Communicate Key Features
Knowledge-grounded answers
Answer customer questions using your own help articles, files and past replies.
Human handoff
Hand difficult conversations to a teammate in the shared inbox.
Approved support actions
Configure which tasks an agent may perform and connect through the REST API or hosted read-only MCP.
Plans and access
Communicate Pricing
Paid
From $19/month
Monthly plans: Solo $19 (1,000 credits), Starter $39 (3,000 credits), Growth $99 (8,000 credits), and Scale $299 (25,000 credits). A separate limited-time lifetime offer starts at $49 with monthly credit limits. Account activation costs $1 and includes 100 credits; it does not automatically start a monthly subscription.
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Communicate FAQs
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