An AI interviewer that calls your customers, understands tone, and turns answers into actions.
The #1 AI Agent Platform for Customer Conversations
1 / 2Overview
What is Underheard?
The AI interviewer to really understand your audience.
Underheard is the AI interviewer that helps you really understand your audience. Its voice agents call your customers at the moments that matter and write every answer into your systems. It hears more than words — pauses and tone are coded like words — then acts on answers with tickets, bookings, and handoffs, and writes results into your CRM, ATS, or PMS. You get an insight report with ranked themes and verbatim quotes. It supports 31 languages and serves product, marketing, customer success, and HR teams across hotels, staffing, events, SaaS, and market research. New users get two weeks free.
Platforms and languages
Underheard Availability
Platforms
Languages
Capabilities
Underheard Key Features
AI voice interviews
Voice agents call your customers at the moments that matter, not just when you remember to.
Hears more than words
Pauses, tone, and hesitation are coded like words, so you hear what customers mean, not just what they say.
Acts on answers
Answers trigger tickets, bookings, and handoffs automatically.
Writes into your systems
Every answer is written into your CRM, ATS, or PMS.
Insight reports
Ranked themes with verbatim customer quotes in every insight report.
Best for
Who uses Underheard?
product, marketing, success, and HR teams
interviewing customers at scale and acting on answers
Plans and access
Underheard Pricing
Unknown
Common questions
Underheard FAQs
What is Underheard?
Underheard is an AI interviewer: voice agents that call your customers and turn conversations into insights and actions.
How does it work?
Its agents call customers at key moments, listen with tone-aware understanding, then create tickets, bookings, and handoffs automatically.
Which languages are supported?
31 languages are supported, including English, German, Spanish, Italian, and French.
Where do the results go?
Results are written into your CRM, ATS, or PMS, and you get an insight report with ranked themes and verbatim quotes.
Is there a free trial?
Yes — new users get two weeks free.
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